Account & billing
Plans, credits and payments
How message credits work, what happens when they run out, and how to pay.
Message credits
Each AI reply uses credits — 1 for standard models, more for stronger ones (shown next to each model). Understanding a voice note or image uses a little extra. Replies written by your team are always free.
Credits reset every 30 days. You get an email at 80% and 100% of your monthly credits (turn it off under Settings → Account). When they run out the agent pauses until the next period or until you upgrade; your team can still reply.
Paying
Open Settings → Plans & billing:
- Bangladesh — pay with bKash or Nagad (Send Money) and enter the Transaction ID; most payments are verified automatically within a minute.
- Cards — card payments renew monthly and can be cancelled any time from the same page, where you can also update the card and download invoices.
Coupons
Have a code? Enter it under Have a coupon? on the billing page for bonus credits or free days.
Refunds
See our refund policy.