AnytimeReply

Working with customers

Notion as a knowledge source

Train the agent on pages and databases from your Notion workspace.

  1. Create an internal integration at notion.so/profile/integrations — *Read content* is enough — and copy its secret (ntn_…).
  2. In Notion, open each page or database you want the agent to learn → ••• → Connections → add your integration. Sub-pages and databases inside come along.
  3. In AnytimeReply: Data sources → Notion, paste the secret and — optionally — links to specific pages. Leave the links empty to learn everything shared with the integration.

Headings, lists, to-dos, tables, quotes and code are learned; database rows with their properties (status, price, dates…) too — rows that are only properties become one list per database. Notion links aren't shown to your customers as sources, because Notion pages are usually private.

Retrain the source to pick up changes, or turn on daily auto-retrain (higher plans). The secret is stored encrypted and never shown again.

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