We built it to answer our own customers first

AnytimeReply comes from Fimuro, a small team that runs online businesses of its own. Our customers write on WhatsApp, Messenger and our websites at every hour, often in Bangla or Banglish, and they expect an answer in minutes, not the next morning.

The chatbots we tried answered neat English questions and fell apart on everything else. They guessed prices, missed sarcasm, and couldn't tell when a customer needed a person. So we built our own agent and put it to work on our own stores before anyone else saw it.

Everything in AnytimeReply exists because a real customer chat needed it: replying in the customer's language, quoting the right currency, handing an angry customer to the right teammate with a summary, and staying quiet once a person takes over.

Now we're opening it to every business that can't afford to leave customers waiting overnight.