Docs
Everything you need to set up your agent, connect your channels and build on the API.
Start with the quick startGetting started
- Quick startCreate an agent, train it on your website and put it live in about ten minutes.
- Train your agentWebsites, sitemaps, files, text, Q&A and Shopify products — and how to keep answers up to date.
- Instructions, language and modelTell the agent how to behave, which language to reply in, how to quote prices and which AI model to use.
Channels
- Website chat bubbleAdd the chat bubble, a full-page help link or an embedded chat to any website.
- WhatsAppConnect with the official WhatsApp Business API, or scan a QR code with any number (Lite).
- Messenger & InstagramConnect your Facebook Page and Instagram professional account.
- TelegramAnswer Telegram messages with your own bot.
- AnyChat inboxLet the agent answer your AnyChat inbox as a team member.
- Email and ticketsConnect your support inbox, let the AI answer emails and track everything as tickets.
Working with customers
- Inbox and human handoffHow chats move from the AI to your team, and how to get alerted.
- Buttons, forms and API actionsQuick-reply buttons, lead forms and actions that call your own systems.
- FlowsGuided conversations with buttons, questions, conditions and AI steps, drawn on a canvas.
- Help centerPublish self-service articles with AI search, on our address or your own domain.
- WhatsApp broadcastsSend a message to your WhatsApp contacts, with personalisation and opt-outs.
- Team members and rolesInvite your team and decide what each person can do.
- Agency plan: client workspacesRun AI support for your clients: separate workspaces, your branding and domain, shared credits.
Account & billing
Developers
- REST APIChat with your agent, add knowledge and read conversations and leads from your own code.
- WebhooksEvents we send, the payload format and how to verify the signature.
- OpenAI-compatible APIUse your agent anywhere that accepts an OpenAI base URL.
- MCP serverGive AI assistants and agent platforms access to your agent's knowledge.