Messenger
Answer your Facebook Page messages in seconds
Click Connect, log in with Facebook and pick your Page. The agent learns each customer's name and steps back when your team replies.
Connect Messenger in three steps
- 1
Click Connect
Log in with Facebook from your agent's Channels page.
- 2
Pick your Page
Choose the Page the agent should answer for.
- 3
Done
New messages are answered right away.
What it does on Messenger
- One-click connect
- No developer account or tokens to copy.
- Knows who's writing
- Picks up the customer's name automatically.
- Works with your Page inbox
- Reply from Meta Business Suite and the AI stops for that chat.
- Late replies still go out
- Reply from the AnytimeReply inbox after Meta's 24-hour window and it's sent with the human agent tag.
Questions people ask
Can my team still reply in Meta Business Suite?
Yes. When a teammate replies there, the AI steps back for that conversation.
Your next customer might message tonight.
Have an agent answering by then. Add your website and test it in a few minutes.