Instagram
Instagram DMs answered while you post, sleep or ship orders
Link Instagram to your Facebook Page and connect it in one click. The agent answers product questions and passes serious buyers to your team.
Connect Instagram in three steps
- 1
Link your accounts
Your Instagram professional account must be linked to a Facebook Page.
- 2
Connect
Click Connect on the Channels page and approve access.
- 3
Let it answer
DMs are answered in seconds.
What it does on Instagram
- Product questions
- Price, size, stock and delivery answered from your own site.
- Same inbox
- Instagram chats sit next to WhatsApp and Messenger.
- Handoff
- Ready-to-buy customers go to your team with a summary.
Questions people ask
Does it reply to comments?
Not yet. Comment replies with an automatic DM are coming soon. Today it handles direct messages.
Your next customer might message tonight.
Have an agent answering by then. Add your website and test it in a few minutes.