Channels
AnyChat inbox
Let the agent answer your AnyChat inbox as a team member.
If your team already works in AnyChat, the agent can answer there as one of your team members. Chats stay in AnyChat's Active chats so your staff see every message and can reply.
Open Channels → AnyChat → Connect, add your AnyChat workspace API details, choose which team member the agent replies as and which channels it should handle. You can pause it any time.