Tickets & emailComing soon
Turn emails and complex chats into tickets your team can track
Connect your support email. The AI answers what it can, and everything else becomes a ticket with an owner, a status and a priority.
What it will do
- Email to ticket
- Every support email becomes a ticket, threaded with the customer's replies.
- Status, priority and owner
- Custom statuses and priorities, assigned by workload or skill.
- AI first reply
- The agent answers common questions straight away and drafts replies for the rest.
- Chats become tickets
- Turn any chat into a ticket when it needs follow-up.
Questions people ask
When are tickets available?
Tickets and the email channel are in development. Create a free account to get them when they ship.
Your next customer might message tonight.
Have an agent answering by then. Add your website and test it in a few minutes.