AnytimeReply vs Tidio
Tidio combines live chat with Lyro AI, Flows and branding removal as separate add-ons. AnytimeReply includes the AI agent, the inbox and channels in one plan — and answers in Bangla and Banglish.
The short answer
Choose AnytimeReply if you want AI replies included in your plan instead of paid per conversation, and support for South Asian languages and payments. Tidio is a good fit for Shopify-first stores that want visual Flows and a large app ecosystem.
Side by side
| AnytimeReply | Tidio | |
|---|---|---|
| Paid plans start at | From $9/month, free plan included | $29/month ($24.17 billed yearly), AI not included |
| How AI is billed | Message credits per reply (cheaper models use fewer) — or your own AI key on paid plans, no credits used | Lyro add-on: from $32.50/month for 50 conversations |
| Remove branding | Included on higher plans, no add-on | $16.67/month add-on on Growth; not on Starter |
| Bring your own AI key | Yes — OpenAI, Claude, Gemini, OpenRouter, DeepSeek, Groq | Not listed |
| Team inbox / live chat | Team inbox and smart handoff on every plan | Yes, on all plans |
| Official WhatsApp Business API, or QR connect for any number | Yes | |
| Messenger & Instagram | Yes, both | Yes |
| Telegram | Yes | Not native |
| Languages the AI speaks | Yes — replies in Bangla, Banglish, Hindi, English or any language you set | Lyro: 12 languages; Bengali not listed |
| Prices in the customer's currency | Yes — picks the customer's currency from country, phone number or language | Not listed |
| Ways to pay | bKash and Nagad in Bangladesh; card payments coming soon | Not listed |
| Free plan | Free plan, no card needed | Yes — 50 conversations, first 50 Lyro conversations free |
Tidio details from their own website, checked October 2026. Prices and features change — check their pricing page for the latest. Our pricing: see plans.
Why teams pick AnytimeReply
AI included, not metered per chat
Credits for AI replies come with every plan, and paid plans can use your own AI key for unlimited replies.
No add-on stacking
Branding removal, the inbox and channels are part of the plan instead of separate monthly add-ons.
Speaks your customers' language
Banglish, Hinglish and proper Bangla or Hindi replies — beyond Lyro's list of languages.
Sells in the right currency
Shows taka, rupees or dollars based on where the customer is, and checks bKash/Nagad payment screenshots.
When Tidio may suit you better
- You run a Shopify store and want ready-made order-status actions and a big app ecosystem.
- You want a visual Flows builder today (ours is on the roadmap).
- Your customers write in one of Lyro's supported languages and you're happy paying per AI conversation.
Questions people ask
Is AnytimeReply cheaper than Tidio with Lyro?
Tidio charges for the plan, Lyro conversations and branding removal separately. AnytimeReply includes AI credits and the inbox in one price — compare on the pricing page for your volume.
Does AnytimeReply work with Shopify?
Yes. Add the chat bubble to your store and import your products, so the agent can show product cards with photos and prices.
Where do these Tidio details come from?
From Tidio's pricing page and AI agent pages, checked in October 2026.
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