Comparison
AnytimeReply vs tawk.to
tawk.to gives you free live chat, ticketing and a knowledge base, with AI Assist and branding removal as paid add-ons. AnytimeReply is AI-first: an agent trained on your whole website that answers on your website, WhatsApp, Messenger, Instagram and Telegram from one inbox.
Choose AnytimeReply if you want an AI agent that learns your whole website and answers on WhatsApp, Messenger, Instagram and Telegram today. tawk.to is hard to beat if you mostly need free human live chat with no per-seat fees, plus optional hired agents.
See the full comparisonSide by side
AnytimeReply and tawk.to, row by row
marks a clear difference
Paid plans start at
AnytimeReplyFrom $9/month, free plan includedtawk.toLive chat is free; paid add-ons per property, like AI Assist from $29/month and branding removalHow AI is billed
AnytimeReplyMessage credits per reply (cheaper models use fewer) - or your own AI key from the Standard plan, no credits usedtawk.toAI Assist plans: free Hobby (100 credits), Growth $29/month (1,000 credits), Business $99/month (5,000), Enterprise $399/month (20,000); a reply on the Auto model uses 3 creditsLearns your website
AnytimeReplyCrawls your whole site and sitemap, files, Notion, Q&A; daily auto-retrain on higher planstawk.toYour tawk.to Knowledge Base, Shortcut FAQs and data you addRemove branding
AnytimeReplyIncluded on higher plans, no add-ontawk.to$39/month add-on, or $29/month billed yearly, per propertyBring your own AI key
AnytimeReplyYes - OpenAI, Claude, Gemini, OpenRouter, DeepSeek, Groqtawk.toNot listedTeam inbox / live chat
AnytimeReplyHelpdesk inbox on every plan: handoff, notes, @mentions, views, triggers, team performancetawk.toYes, free - with ticketing and a hosted knowledge baseTeam seats
AnytimeReplyIncluded - 3 per AI agent in your plan (6 on Hobby)tawk.toNo per-seat chargeWhatsApp
AnytimeReplyOfficial WhatsApp Business API, or QR connect for any numbertawk.toNot listedMessenger & Instagram
AnytimeReplyYes, both - plus comment repliestawk.toFacebook listed in the Messaging beta as "out soon"; Instagram not listedTelegram
AnytimeReplyYestawk.toListed in the Messaging beta as "out soon"Hire human chat agents
AnytimeReplyNot offeredtawk.toYes, from $1/hour ($728/month for 24/7 cover)Languages
AnytimeReplyAny language the customer writes in - even mixed scripts like Banglish and Hinglish, answered in the same scripttawk.toAI Assist lists multilingual support; no language list publishedPrices in the customer's currency
AnytimeReplyYes - picks the customer's currency from country, phone number or languagetawk.toNot listedWays to pay
AnytimeReplyCard, Apple Pay, Google Pay and UPI; bKash and Nagad in Bangladeshtawk.toCard or PayPalFree plan
AnytimeReplyFree plan, no card neededtawk.toYes - live chat, ticketing and knowledge base, plus the AI Hobby plan with 100 credits
tawk.to details from their own website, checked October 2026. Prices and features change - check their pricing page for the latest. Our pricing: see plans.
Why teams pick AnytimeReply
Messaging apps today
Website, WhatsApp (official or QR), Messenger, Instagram, Telegram, email and Slack all land in the same inbox, with the same handoff.
Trained on everything you have
Give it your website and it reads every page, plus your files, Notion and Shopify products - then keeps itself up to date.
No branding add-on
Branding removal comes with our higher plans instead of a separate monthly add-on per property.
Local wherever you sell
Any language, including mixed scripts like Banglish and Hinglish, prices in each customer's currency, and local payment screenshots read for your team.
When tawk.to may suit you better
We'd rather you pick the right tool. These are honest reasons to choose them.
- You mainly want free human live chat, ticketing and a knowledge base, with no per-seat fees.
- You'd like to hire human chat agents by the hour to cover your website.
- You need voice, video and screen sharing inside the chat widget.
FAQ
Questions people ask
Still curious? Ask the agent in the corner, it runs on AnytimeReply. You can also contact us or read the docs.