Comparison
AnytimeReply vs LiveChat
LiveChat, now part of the Text platform, is priced per user with a monthly allowance of AI resolutions. AnytimeReply includes seats, AI credits and messaging channels in one flat monthly plan.
Choose AnytimeReply if you want seats included, Instagram and Telegram alongside WhatsApp, and the option to use your own AI key. LiveChat is a polished, long-established live chat with a large app marketplace and strong ecommerce integrations.
See the full comparisonSide by side
AnytimeReply and LiveChat, row by row
marks a clear difference
Paid plans start at
AnytimeReplyFrom $9/month, free plan includedLiveChat$19 per user/month billed yearly ($25 monthly), EssentialHow AI is billed
AnytimeReplyMessage credits per reply (cheaper models use fewer) - or your own AI key from the Standard plan, no credits usedLiveChatAI resolutions: 10 a month on Essential, 200 on Growth; 50 more for $49.50Team members
AnytimeReplyIncluded - 3 per AI agent in your plan (6 on Hobby)LiveChatCharged per userRemove branding
AnytimeReplyIncluded on higher plans, no add-onLiveChatWhite-label widget on Enterprise (custom pricing)Bring your own AI key
AnytimeReplyYes - OpenAI, Claude, Gemini, OpenRouter, DeepSeek, GroqLiveChatNot listedLearns your website
AnytimeReplyCrawls your whole site and sitemap, files, Notion, Q&A; daily auto-retrain on higher plansLiveChatWebsites up to 5,000 pages, files and articles, rescanned on a scheduleTeam inbox / live chat
AnytimeReplyHelpdesk inbox on every plan: handoff, notes, @mentions, views, triggers, team performanceLiveChatYes, a shared inbox that includes WhatsApp and emailWhatsApp
AnytimeReplyOfficial WhatsApp Business API, or QR connect for any numberLiveChatYes, WhatsApp BusinessMessenger & Instagram
AnytimeReplyYes, both - plus comment repliesLiveChatMessenger yes; Instagram not listedTelegram
AnytimeReplyYesLiveChatNot listedLanguages
AnytimeReplyAny language the customer writes in - even mixed scripts like Banglish and Hinglish, answered in the same scriptLiveChatYou choose the AI agent's languages; no list publishedPrices in the customer's currency
AnytimeReplyYes - picks the customer's currency from country, phone number or languageLiveChatNot listedWays to pay
AnytimeReplyCard, Apple Pay, Google Pay and UPI; bKash and Nagad in BangladeshLiveChatNot listedFree plan
AnytimeReplyFree plan, no card neededLiveChatNot listed - 14-day free trial, no card needed
LiveChat details from their own website, checked October 2026. Prices and features change - check their pricing page for the latest. Our pricing: see plans.
Why teams pick AnytimeReply
Seats included
Your team members come with the plan instead of a price per user, so adding a teammate doesn't raise your bill.
AI that isn't capped at 10 resolutions
Message credits come with every plan, and from the Standard plan you can use your own AI key so replies use no credits at all.
More messaging apps
Instagram and Telegram sit next to WhatsApp, Messenger, email and Slack in one inbox, with the same handoff.
Local wherever you sell
Any language, including mixed scripts like Banglish and Hinglish, prices in each customer's currency, and local payment screenshots read for your team.
When LiveChat may suit you better
We'd rather you pick the right tool. These are honest reasons to choose them.
- You want a long-established live chat with a large marketplace of apps.
- You sell on WooCommerce and want carts and product recommendations shown in the chat.
- You need SMS through Twilio in the same inbox.
FAQ
Questions people ask
Still curious? Ask the agent in the corner, it runs on AnytimeReply. You can also contact us or read the docs.